Privacy Policy

Last updated: [Insert date]

Quality Brickwork and Landscapes (“we,” “our,” “us”) respects your privacy and is committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

By using our website or contacting us, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information directly from you when you:

  • Call us by phone
  • Email us
  • Submit a contact or enquiry form
  • Request a quotation or site visit

The information we may collect includes, but is not limited to:

  • Full name
  • Phone number
  • Email address
  • Property or project address
  • Details about your project or enquiry
  • Any additional information you voluntarily provide

We do not knowingly collect sensitive personal data or information from children under the age of 16.

How We Use Your Information

Your personal information is used strictly for legitimate business purposes, including:

  • Responding to enquiries and communication requests
  • Providing estimates, quotations, and consultations
  • Arranging site visits and carrying out services
  • Coordinating with architects and structural engineers when required
  • Managing ongoing or completed projects
  • Improving our services and customer experience
  • Complying with legal, tax, or regulatory obligations

We will never use your information for purposes unrelated to our services.

Legal Basis for Processing Data

We process personal data based on one or more of the following lawful grounds:

  • Your consent
  • The need to perform a contract or provide a quotation
  • Compliance with legal obligations
  • Our legitimate business interests

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal data.

Your information may only be shared with:

  • Architects or structural engineers involved in your project (only when necessary)
  • Professional advisers such as accountants or legal representatives
  • Regulatory or law enforcement authorities where required by law

All third parties are required to respect the security and confidentiality of your data.

Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Accidental loss
  • Misuse or disclosure

While no method of online transmission is completely secure, we follow industry best practices to safeguard your information.

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements.

Cookies and Website Usage

Our website may use basic cookies to:

  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience

You can choose to disable cookies through your browser settings. Disabling cookies may affect some website features.

Your Rights

Under UK data protection laws, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your data where legally permitted
  • Object to or restrict certain data processing activities

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.

Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

Quality Brickwork and Landscapes
68 Tudor Walk, Watford, WD24 7PA
Phone: 07952 130517
Email: info@[yourdomain].co.uk